Akeneo + Salesforce integration for unified product and customer data

Connect Akeneo PIM with Salesforce to deliver accurate, enriched product data directly to sales and marketing teams—supporting quoting, campaigns, and customer interactions without manual updates.

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Trusted by 700+ leading brands worldwide
Trusted by 700+ leading brands worldwide

What is the Salesforce + Akeneo integration

Akeneo and Salesforce play distinct roles in modern commerce operations. Akeneo centralizes and enriches product information, while Salesforce enables sales, marketing, and customer relationship workflows.

A well-implemented Akeneo–Salesforce integration ensures:

  • Salesforce users always work with accurate, enriched product data
  • sales teams access up-to-date attributes, variants, and specifications
  • marketing campaigns use consistent product information
  • product updates are synchronized without manual intervention

This integration is especially valuable for B2B and complex sales organizations where product data directly supports quoting, sales enablement, and customer engagement.

Salesforce + Akeneo integration benefits

Single source of truth for product data
Better product context for sales teams
Consistent data across sales and marketing
Faster product updates in Salesforce
Reduced manual data maintenance
Improved sales enablement workflows

How the Salesforce Akeneo integration works technically

  • Akeneo is used as the master system for product information and enrichment
  • Product data is mapped to Salesforce Products, Price Books, or custom objects
  • Synchronization is handled via Akeneo APIs and Salesforce APIs
  • Middleware or custom integration layers manage data transformation and validation
  • Sync rules control which attributes are exposed to Salesforce users
  • Incremental updates prevent unnecessary data overwrites
  • Why choose scandiweb to handle Salesforce integration for you?

    Salesforce-focused product modeling
    We structure Akeneo data to align cleanly with Salesforce product and CRM object models.
    Deep CRM integration experience
    We integrate Akeneo into Salesforce environments with custom objects, automations, and workflows.
    Clear data ownership design
    We enforce strict master–consumer rules so Akeneo and Salesforce never conflict over product data.
    Scalable integration architecture
    We design middleware and API layers that support future Salesforce customization and growth.
    B2B-ready data structures
    We support complex attributes, variants, and specifications used in sales and quoting workflows.
    Ongoing integration support
    We maintain and evolve Akeneo–Salesforce integrations as product data and CRM needs change.

    Frequently Asked Questions about Salesforce Akeneo integration

    Can Salesforce users edit product data coming from Akeneo?

    No. Akeneo remains the single source of truth, while Salesforce consumes controlled product data.

    Is the integration suitable for B2B sales processes?

    Yes. It supports complex attributes, technical specifications, and structured product data.

    Does this work with custom Salesforce objects?

    Yes. Product data can be mapped to standard or custom Salesforce objects.

    Can the integration support multiple Salesforce teams or regions?

    Yes. Data visibility and mappings can be tailored per team or market.

    Explore related Salesforce PIM integrations

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    Akeneo + Salesforce integration for unified product and customer data

    Start your Salesforce + Akeneo integration

    1. Submit your integration request

    Fill out the form and share your integration requirements.

    2. Join a free strategy & discovery call

    Join a 60-minute session with our Salesforce integration specialists.
    We’ll review your business systems, identify key challenges, and uncover actionable opportunities.

    3. Get a tailored proposal

    After the consultation, receive a detailed proposal with clear, high-impact steps to integrate Salesforce with the tools your business needs to thrive.

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